Activate Plugin “Team” on wp-admin failed

Q&ACategory: PluginActivate Plugin “Team” on wp-admin failed
Chris asked 2 years ago

Hi, when I’m trying to activate my TEAM Plugin I’ll get the information “you dont have the permission” ( Du hast leider keinen Zugriff). Whats the solution for that? Thanks for help! Support dont answer me!

1 Answers
Nur Hasan Staff answered 2 years ago

Welcome to our forum,   Please check if you have installed Free version also, please uninstall first free version and the re-install the pro version, if you still see the issue, please login with another browser or clear cache. Regards

Chris replied 2 years ago

Thanks for the fast answer πŸ™‚ The free and the pro version is the same. I tried it with the different versions ( it is the same name.. ) Now I tried it with another browser and with clearing my cache. Same problem… :/ It is maybe the permission rights of ftp folders? Regards, Chris πŸ™‚

Hasan Staff replied 2 years ago

Can you please send me an admin account so i can check the issue ? Regards

Chris replied 2 years ago

Thanks for the fast answer πŸ™‚ The free and the pro version is the same. I tried it with the different versions ( it is the same name.. ) Now I tried it with another browser and with clearing my cache. Same problem… :/ It is maybe the permission rights of ftp folders? Regards, Chris πŸ™‚

Chris replied 2 years ago

Give me your mail adresse, i will not post the login information here πŸ˜€

Chris replied 2 years ago

Give me your mail adresse, i will not post the login information here πŸ˜€

Hasan Staff replied 2 years ago

Please send me admin login here public.nurhasan@gmail.com , you can also reply here privately , Regards

Chris replied 2 years ago

Done!

Hasan Staff replied 2 years ago

Hi, i can see you have installed version 3.1.15 , we might fixed the issue recently, please login and download version here 3.1.17 http://paratheme.com/my-account/ , let me after install version 3.1.17, Regards

Chris replied 2 years ago

Thanks for the fast answer and useful help! It works, its now activated.

Chris replied 2 years ago

Thanks for the fast answer and useful help! It works, its now activated.