Activate Plugin “Team” on wp-admin failed

Q&ACategory: PluginActivate Plugin “Team” on wp-admin failed
Chris asked 12 months ago

Hi, when I’m trying to activate my TEAM Plugin I’ll get the information “you dont have the permission” ( Du hast leider keinen Zugriff). Whats the solution for that? Thanks for help! Support dont answer me!

1 Answers
Hasan Staff answered 12 months ago

Welcome to our forum,   Please check if you have installed Free version also, please uninstall first free version and the re-install the pro version, if you still see the issue, please login with another browser or clear cache. Regards

Chris replied 12 months ago

Thanks for the fast answer πŸ™‚ The free and the pro version is the same. I tried it with the different versions ( it is the same name.. ) Now I tried it with another browser and with clearing my cache. Same problem… :/ It is maybe the permission rights of ftp folders? Regards, Chris πŸ™‚

Hasan Staff replied 12 months ago

Can you please send me an admin account so i can check the issue ? Regards

Chris replied 12 months ago

Thanks for the fast answer πŸ™‚ The free and the pro version is the same. I tried it with the different versions ( it is the same name.. ) Now I tried it with another browser and with clearing my cache. Same problem… :/ It is maybe the permission rights of ftp folders? Regards, Chris πŸ™‚

Chris replied 12 months ago

Give me your mail adresse, i will not post the login information here πŸ˜€

Chris replied 12 months ago

Give me your mail adresse, i will not post the login information here πŸ˜€

Hasan Staff replied 12 months ago

Please send me admin login here public.nurhasan@gmail.com , you can also reply here privately , Regards

Chris replied 12 months ago

Done!

Hasan Staff replied 12 months ago

Hi, i can see you have installed version 3.1.15 , we might fixed the issue recently, please login and download version here 3.1.17 http://paratheme.com/my-account/ , let me after install version 3.1.17, Regards

Chris replied 12 months ago

Thanks for the fast answer and useful help! It works, its now activated.

Chris replied 12 months ago

Thanks for the fast answer and useful help! It works, its now activated.