Hello everybody. I have a problem with the Grid Builder seection in the Post Grid Plugin. In the Post Grid option I can not drag and drop the content to order. I just can select the options. Can you help me?.. Thanks in advance

Q&ACategory: PluginHello everybody. I have a problem with the Grid Builder seection in the Post Grid Plugin. In the Post Grid option I can not drag and drop the content to order. I just can select the options. Can you help me?.. Thanks in advance
lada asked 11 months ago

Hello everybody.
I have a problem with the Grid Builder seection in the Post Grid Plugin.
In the Post Grid option I can not drag and drop the content to order. I just can select the options.
Can you help me?..
Thanks in advance

1 Answers
Hasan Staff answered 11 months ago

Welcome to our forum,
 
this might be the issue of JavaScripts/jQuery  error on your dashboard. please debug first and the fix the js error first. post grid should work fine after fixing js error.
 
Best Regards

lada replied 11 months ago

Thank you HasanBut I am stll lost.How can I debug this issue?I am trying cleaning the cache with the dashboard of W3 Total Cache.Thanks in advanceHappy New Year

lada replied 11 months ago

Hello againI have been looking for a solution. The only one I’ve found is to active the debug in my wp-config.php archive writng the following line before “That’s all, stop editing! Happy blogging”.define(‘SCRIPT_DEBUG’, true);Then my blog page dont work properly neither the Post Grid PluginCan you give me an alternative solution?Thanks in advance

Hasan Staff replied 11 months ago

Sorry for late reply, can you please send me your post grid admin screenshot ? i guess you are still using older version of Post Grid. Regards

lada replied 11 months ago

Hello Hasan.I am looking for the new version and I’ve deleted the last version and install the new version of the plugin. But the new plugin is owning to another company (a startup of paratheme), and I can not install the pro version. Do I have to pay again?Thanks in advance.

Hasan Staff replied 11 months ago

No worries, if you have already bought from ParaTheme , please go http://www.pickplugins.com/item/post-grid-create-awesome-grid-from-any-post-type-for-wordpress/ ans submit an order , don’t pay, i will manually completed the order, you will have access to new version and our new website. Regards

lada replied 11 months ago

Thank you Hasan. I have done the order.

Hasan Staff replied 11 months ago

Thanks for your reply, please check http://www.pickplugins.com/my-account/ you should see license key and plugin zip file. Regards

Hasan Staff replied 11 months ago

If you have any problem in update version please try create new Post grid and use the new shortcode. Regards

lada replied 11 months ago

Hello Hasan. I can not upload the plugin zin file. My wordpress say that exceed the Max size. Is it normal?, Thanks in advance

Hasan Staff replied 11 months ago

Do you have cPanel or FTP access can you please try ? Regards

lada replied 11 months ago

Thank you very much Hasan. Now it work properly.