Currently, the only way the box will close is if the user clicks a new box. How can I make it close when the user clicks the – in the accordion header box?
Welcome to our forum,
Can you please tell me which version you are using and its Free or Premium,
If you are using Free then i am really sorry to say, this feature already in premium version , in premium you will option “Collapsible” and select “Ture” , please see the screenshot,
Please let me know for more help
Yes, I am using the free version. I checked the list of features on the pro version and did not see it listed there. I’m glad to know it is an option and will upgrade to pro. Great plugin!
Thanks for your reply, i have sent you premium version screenshot, so please feel free to upgrade in premium version, otherwise i will give you refund. Regards
I upgraded to premium, using my login credentials here, but when I log in to the wordpress site I am building, where I have the standard accordion, when I click to upgrade, it sends me to the page to buy it. How can I upgrade it without deleting the standard one I have already done?
Great to see you have purchased pro version , Simply remove or uninstall free or older version of “Accordions” and reinstall premium version plugin you downloaded from our website. By uninstalling free or older version your data won’t lost, so don’t worry. please see the documentation here http://paratheme.com/documentation/documentation/accordions/#1432788260323 If you need more help please let me know. Regards
Ok, I have done that and it installed and my files are still there. When I enter the licence key, it gives this error: Activate licenseStatus: Not ActiveEnter the license key for this product to activate it. You were given a license key when you purchased this item. please visit http://paratheme.com/license-keys/ after logged-in you will see license key for your purchased product.I installed 2.0.7 and am updated to the most recent version of wordpress. I am logged in to this account using the same email that I have set up for the website. Any suggestions?
Can you please give me your admin access so I can check the issue. Best regards
sure, where should I email it to?
Hi, apologize for late reply, i was left my desk. if you still haven’t solved issue please send admin user login to this email email@example.com , Best Regards