First of all I’m pretty new to coding and working with websites.
My problem is that when I create a member for the ‘Meet the team’ section, I can’t find box to set featured image. I’ve Googled my way around to find a solution to this, and it seems that some of the plug-ins might be overriding each other – or that my installed theme (Piccolo from ThemeJug) doesn’t play well with the ‘Meet the team’ plug-in.
The problem though is that I need all the other plug-ins, and I don’t really know how to check if it’s my theme that’s causing problems.
So if there’s anyone who can help me, I’d be very thankful!
Thanks for your post, if you please confirm me which version you are using ?
i have already solved this problem before and its should work fine with latest version of “Team” plugin
Wow, thanks for the fast response!I’m using version 1.4 of ‘Meet the team’ and WordPress 4.1
And if it’s not too much, can I ask, if it’s possible to change the font? The problem is I’m using a danish keyboard, and therefore theres 3 letter that stands out.
IF you please give me access to your website by creating a demo admin. i have previously solved this issue for another clients and its working fine with 1.4(Team) for all themes. it sometime happening theme author restricted add_theme_support() function on their themes. Hope i can solve your issue. please send any login data for your website via contact page http://paratheme.com/contact/, Best regards
Sure can, is there anywhere safe I can send you the login information?
Ok, please make demo admin first, do not share your main admin login data, Thanks. you can send direct mail to firstname.lastname@example.org
i got the mail, teenspirit.dk is that your site ?
Great, yes that is correct
Hi, i need to check theme editor, since the account is not main administrator i can’t access to editor page, can you please change your theme and see the result.http://i.imgur.com/19TS5Bu.png
If you please reply me
Hi there, sorry I was away for a second, I’ll try it out now
Please continue with email reply here… i need main admin account login to check theme editor page, send hello to email@example.com
I’ve changed the theme to Twenty Fifteen now
I’ve sent you a mail with the requested information
Please quite here, i have already reply your mail, please continue with email. Thanks