I upgraded to the Pro Accordion plugin and now my accordions don't work

Q&ACategory: PluginI upgraded to the Pro Accordion plugin and now my accordions don't work
Allen asked 1 year ago

Before I upgraded the free version of the plugin worked fine and the accordions looked great; I needed the ability to set a default open accordion so I upgraded, and now the accordions don’t work – they appear on the page as text in boxes. Help!

3 Answers
Allen answered 1 year ago

(Also noticed that a strange character has appeared at the top of the div.)
This is on an internal dev site so I can’t link to it but here is a screenshot of what it is doing:
http://gcraphics.com/accordion/broken.jpg
 

Hasan Staff replied 1 year ago

Hi, Thanks for you reply, can you please check any JavaScripts/jquery error on your page might cause broken of accordion. Can you please send me the link of your accordion page ? Regards

Hasan Staff answered 1 year ago

Welcome to our forum,
can you please go to edit accordion and save/update settings again.
And the visit accordion see what happening, if still issue please send me admin access to your site so i can check the issue.
 
Best Regards

Allen replied 1 year ago

Moving the site to a location I can do that. it there an e-mail address I can send that info to?

Hasan Staff replied 1 year ago

Thanks for your reply. Sorry to say I have left my desk. You can send any info to public.nurhasan@gmail.com I will check the issue tomorrow. Best regards

Hasan Staff replied 1 year ago

Hi, Thanks for your mail,When checking your link its showing me “Server not found”, i have tried other browser found same issue.Can you please check your links are accessible ? Also please note i haven’t received any user information from your domain. Regards

Allen replied 1 year ago

Okay, the site has been moved to it’s final live location; you should receive the site and user info shortly. Thanks for looking into this!

Hasan Staff replied 1 year ago

Thanks for your reply, Can you please tell me for which domain you sent login info ? Regards

Hasan Staff replied 1 year ago

Is that leveedistrict.org ?

Allen replied 1 year ago

Yes – also sent you an email with the specific links to the pages with accordions!

Hasan Staff answered 1 year ago

Hi,

What i can see in your website has a JavaScript error which come from your theme .js files probably that make the conflict with accordion js

Please see the screenshot,

View post on imgur.com


 
Can you please send me your theme .zip file so i can check the issue if possible i could solved the issue. otherwise please contact theme author to fix this problem

I still see the error for “mm_menu.js” files when accordions plugins is not activate.

Please let me know for more help.

Best regards