Problem with pop up profile in Team on mobile devices

Q&ACategory: PluginProblem with pop up profile in Team on mobile devices
Nathan asked 2 years ago

Hi,
When clicking on one of the profiles in my team on an iPhone/mobile device I can’t scroll within the popup box only the background scrolls. Also I can’t close the popup box and all the text is squished on the left hand side of the popup box. You can see an example at http://australianeducationcity.com/management-team/
Thanks

1 Answers
Hasan Staff answered 2 years ago

Welcome to forum,
 
Thanks for the report, may be need something update for mobile device like alternative to click event,
Please patience we will update soon and you will notified via email.
It will be very helpful if you send me a broken part form mobile device, because i am using Samsung(android)
 
Best Regards

Nathan replied 2 years ago

Hi Hasan,You can get the same issue if you just shrink down your web browser to be anything less than say 475px and go to this page http://australianeducationcity.com/management-team/ and click on any of the images of the people.

Hasan Staff replied 2 years ago

Hi, i just update the issue for popup profile box, added scroll bar when overflow text also for mobile. please download & reinstall version 2.0, hope you solved your issue for popup profile box. Thanks

Nathan replied 2 years ago

Hi Hasan,That has worked great. Could I recommend adding an ‘x’ in the top right corner when using on mobile as the only way to close the pop up box is to tap on the picture of the person in the popup box when using the mobile.Thanks

Hasan Staff replied 2 years ago

Great to know that works, i was also planning for cross icons on popup profile. i will add cross icon when free, you will notified via email. Thanks

Nathan replied 2 years ago

Great. Thanks