Team 3.0.6 problem: Some teams show different info but all are using the same style

Q&ACategory: PluginTeam 3.0.6 problem: Some teams show different info but all are using the same style
David asked 1 year ago

Hi! I have a number of teams that are displayed on different pages. I have confirmed the settings on all teams are identical. Some display all the correct information, others, for example, don’t display the Content section at all.
This worked fine in v3.0.5 but is broken in v3.0.6. This is very disappointing. Can you suggest where I can look to find the problem?
Thanks.

4 Answers
Hasan Staff answered 1 year ago

Thanks for your post,
please check “Grid builder” if you checked the content(that’s mean you are hide content on frontend)
please check the screenshot

View post on imgur.com

David answered 1 year ago

Hi again. Looked at that many times, all boxes are unchecked. Speaking of that, it isn’t clear that checking a box means the field will be hidden. It would be helpful to update the caption on that page, maybe. Thanks.

David answered 1 year ago

Hello again. Same as my request about the plugin not respecting placement on a page, I haven’t heard anything on this request in nearly a week. I really like your plugin and your support has been top notch. Maybe you’re taking time off, but if you could please please let me know if you’re going to be able to address these issues I would appreciate it. I have invested too much time into your plugin to change to something else now and I really don’t want to be forced to. Thank you for your attention.

David answered 1 year ago

Hi Hasan, sorry to bother you again. Any chance you will a moment to look at the two sample pages and see if you see why the output is different when they are using the same style and team group settings? Thanks!

Hasan Staff replied 1 year ago

Can you please provide me the link ? Thanks for your report,i will check the plugin for this issue. Regards

David replied 1 year ago

Sure, also in a reply from 7 days ago:http://refresh2015.thepilatescenter.com/do/staff/ has all the right contents.http://refresh2015.thepilatescenter.com/teach/host-advisor/ is styled right but the contents on side-two are blankThank you!

Hasan Staff replied 1 year ago

Oooops, i can see you are using custom addon, can you please use default themes for Team and see whats happening, if the issue still happening then is might problem or our plugin otherwise its might your custom addons Regards

Hasan Staff replied 1 year ago

Also please make sure those empty(content) member has content.

David replied 1 year ago

Yes, they almost all do have content. Switched to Flat theme, still no content appearing. Did you look at the Staff page where the custom style shows lots of pretty content? 😉 Also, if you click on a Host Advisor, for instance, the single post page shows the content correctly.

Hasan Staff replied 1 year ago

Ok, can you please check “Grid Builder” and check content is checked, thats mean content will hide on grid, please check screenshot http://i.imgur.com/dFtDrBQ.png Regards

David replied 1 year ago

You already had me look at the Grid Builder and all the boxes are unchecked. I checked and unchecked the Content box and resaved just for fun. No change. 🙁

Hasan Staff replied 1 year ago

Also please check “Member Bio Content Display” under content tab “Display excerpt” check “Excrept Length: ” and “Read More Text:” please see the screenshot http://i.imgur.com/bEFEWwB.png

Hasan Staff replied 1 year ago

What i can see in your page "Content" area just displaying by empty http://i.imgur.com/6J10NTN.png thats why its seem to hidden , you might missed "Excrept Length" or set to 0(zero) , Regards

David replied 1 year ago

Genius, that was it. The excerpt option was checked, but the setting are hidden by default so I didn’t catch that they were blank. Maybe you could not hide the settings if the excerpt is selected. Thank you very much, again, I think I have nothing I can ask of you… you know, for now! 🙂 Have fun!

Hasan Staff replied 1 year ago

Great, thanks for your reply, i would love to hear five star reviews at our plugin page http://wordpress.org/support/view/plugin-reviews/team , Regards