The styling for my accordion plugin is not working?

Q&ACategory: PluginThe styling for my accordion plugin is not working?
Anonymous asked 2 years ago

Hi – I installed your accordion plugin and created a new accordion. I changed the styling according to my colour scheme on my site however, when I paste the updated shortcode in the styling does not taken affect – it’s still the default colour scheme even though in the new accordian creation page it has the colours I have selected! I’m quite familiar with plugins and WordPress.
Is this an issue you have heard about with the plugin? Look forward to hearing back from you.

2 Answers
Hasan Staff answered 2 years ago

Hi,
Sorry for late reply, if you please mention you are using free or premium version of accordion ?
I have tested this plugin now and its working fine!
please try refresh page one more times. it should work 🙂
 
Best Regards

Kathy answered 2 years ago

I am having this same problem with the premium version. HELP!!!!!!
I have refreshed and emptied my cache…NOT WORKING

paratheme Staff replied 2 years ago

Hi kathy, do you have any test link where you are using short-code ?Please use latest version 1.2 i have published yesterday and its working here. you may check our demo'shttp://paratheme.com/demo/accordions/if you interested please send me a demo admin account and i will access your website and try to fix what's happening. Best Regards

Kathy replied 2 years ago

This is the page:http://trytbc.org/?page_id=220It's the latest version. I just downloaded it today.Thanks,Kathy

paratheme Staff replied 2 years ago

Hi Thanks for accessI have removed username and password from public questionsNow I am out of my desk I will check when back.(Reply from mobile.)Best regards

paratheme Staff replied 2 years ago

Hi Kathy, you site is coming soon enabled and can’t preview test page for accordion. i have created a test accordion and test page.waiting to hear from you.Thanks

Kathy replied 2 years ago

So sorry, I just disabled the “coming soon” cover. You should be able to see now. It’s the middle os the night here, so I don’t think many will see it before I can fix it.

paratheme Staff replied 2 years ago

Ok, i can view your page and accordion is working fine…. <br /> only issue with css bullets infront of accordion header because of list elements here is the screenshot http://i.imgur.com/wiYlzoG.png i will fix css issue and update soon Best Regards

paratheme Staff replied 2 years ago

I have log-out from your website , please remove demo user. Best Regards

Kathy replied 2 years ago

The color changes I make will not work. I do not want that green. I have tried everything to change the colors and nothing works.

paratheme Staff replied 2 years ago

Ok let me check color issue…

paratheme Staff replied 2 years ago

I found an issue with custom CSS style tag are wrap by tag may be this is your theme issue. have you edit any code of our plugin ? <br>Please see the screenshot here<br>http://i.imgur.com/xo2WCHg.png

Kathy replied 2 years ago

No, i haven’t edited it at all.

paratheme Staff replied 2 years ago

Ok, i am checking … might be jQuery issue.Thanks

paratheme Staff replied 2 years ago

Hi, i am unable to fix CSS issue… if you please ask theme author why style tags are wrap by element. Provide theme this screenshot http://i.imgur.com/xo2WCHg.png best Regards

Kathy replied 2 years ago

So the problem is with the WP theme?

paratheme Staff replied 2 years ago

I have tried with inline css for custom css values but won’t work properly for conditional case. like active accordions.

Kathy replied 2 years ago

OK. I’ll send a request to the theme author.Thanks so much for trying to help me.Kathy

paratheme Staff replied 2 years ago

Is this free or premium theme ?i have also tried deactivating other plugin but it wasn’t work. might be theme issue

Kathy replied 2 years ago

Its a premium theme…not free

paratheme Staff replied 2 years ago

Ok, i have another solution for you… (Quick solve) if you want to change color by manually i can set your color values to plugin css file,

Kathy replied 2 years ago

That would be good. What I need changed is the green to the dark blue in the color samples I set and the text on the blue to white.

paratheme Staff replied 2 years ago

Ok, thanks for your reply… now i am setting this value as you already set on your accordion

paratheme Staff replied 2 years ago

Ok… i have done please first reload this css file on your browser(accordion theme css file) http://trytbc.org/wp-content/plugins/accordions/themes/shadow/style.css and then visit your page http://trytbc.org/?page_id=220

paratheme Staff replied 2 years ago

This is how look your page http://i.imgur.com/5LsOkwa.png

Kathy replied 2 years ago

Yes that’s the way I was trying to get it to look. Do I replace the accordian css file with the one you sent?

paratheme Staff replied 2 years ago

you don’t need to do anything just visit … i am sending css file because sometime its not loaded update css properties.

Kathy replied 2 years ago

Yes, I see that now. I used my ftp client to look at the directory. It’s there.Thank you so very much for the help. I will recommend you to my friends. The service is wonderful!!!Blessings,Kathy