Woocommerce Product Slider is not correctly showing different themes

Q&ACategory: PluginWoocommerce Product Slider is not correctly showing different themes
Jacco asked 2 years ago

Hello,
I just purchased the Pro version. However, when I switch to any theme other than Theme 1, the price, category and add to card button are not showing. They should do that according to your demopage.
Furthermore, is there a way to change the backgroundcolor to a solid color? I would like to have it all black instead of black with a pattern.
Any ideas?

1 Answers
Nur Hasan Staff answered 2 years ago

Greeting from ParaTheme,
 
Can you please send me your slider page link ?
Yes, you can remove the background image , just keep empty “Background Image” text box, and add custom CSS for slider area background color,
If you can’t do your self please send me the link i will help you.
 
Regards

Jacco replied 2 years ago

Hey Hasan,I already fixed the background by adding a 300x300px png with a solid color to the background directory. Is this solution update proof?Slider is located at: http://www.smartphonewarenhuis.nlI currently have theme 10 activated. As you can see it is not displaying correctly.Regards Jacco

Hasan Staff replied 2 years ago

Please go edit WCPS and Content (Tab) > Items sort. > check the checkbox at right each items (Thumbnail, Title) , please un-check and save settings, please check the screenshot what i mean http://i.imgur.com/3Srn2MN.png , Regards

Jacco replied 2 years ago

That’s just the problem. That section is not visible. It was when I was on the free version, but it somehow disappeared when I upgraded. The custom CSS tab is also empty. I first deleted the free version and re-installed the pro-version which I downloaded from My account.

Hasan Staff replied 2 years ago

Well noted, can you please create new WCPS and paste the new shortcode and see whats happening. Regards

Jacco replied 2 years ago

Just tried that. It stays the same. Maybe it is a compatibility issue? I’m on the latest version (4.4.1). It’s a bit odd however that the free version didn’t had that issue. I mean, the settings that you described where available in the free version.

Hasan Staff replied 2 years ago

Can you please give demo admin access , so i can check the issue Regards

Jacco replied 2 years ago

Sure, how do I do that?

Hasan Staff replied 2 years ago

Can you please re-download and re-install 2.1.9 version , please download from here http://paratheme.com/my-account/ Regards

Hasan Staff replied 2 years ago

Please try first 2.1.9 , if still not solved your issue please create an account for public.nurhasan@gmail.com and access admin rights, Regards

Jacco replied 2 years ago

I tried. No luck :(Your account is set up.

Hasan Staff replied 2 years ago

Thanks for admin access, let me check the issue. Regards

Hasan Staff replied 2 years ago

Please check now. i have commented the function for “Display by Product id” on settings page which give php error , that’s the reason rest of options (Items sort.) was not visible. Please check the screenshot http://i.imgur.com/mFGDbxq.png , if you need display product by ID let me know, you might need update wp-config.php file for max allowed memory , Regards

Jacco replied 2 years ago

Thanks Hasan!It seems to be working fine now!