I am trying to use your WPB Plugin, but I am having an strange problem.
All animations and pagination are working very well when using Twenty Fifteen theme, but when I switch to my bough theme it doesn’t work.
I am sure the problem is the theme, but do you have any idea what can be wrong? Something missing in the theme?
Thanks a lot.
Welcome to our forum,
Can you please send me your live link so i can check the issue,
This might be CSS conflict issue.
Thanks a lot.
What a great service! Super fast reply 😉
Hi, Thanks for your reply, but i am really sorry to say you might be wrong place for support , did you mean “WPB Woocommerce Product slider” please note we are not author of this plugin , our plugin name is “Woocommerce Products Slider” https://wordpress.org/plugins/woocommerce-products-slider/ Please let me know for more help, Regards
I named it wrong as I am testing many solutions.
Please take a look it now
Thanks for your reply, have you check those option #Slider Auto Play , #Slider Touch Drag Enabled if not please check the cehckbox and update settings, also can you please decrease “Slider Column Number” from current and see if any changes Regards, also can you please give me your admin access so i can check the issue, Regards
It is all checked 🙁 It should be working, but it’s not.Can you please send me your email? I will add you as ADMIN.Thanks
Here is email you can send admin access, firstname.lastname@example.org
Strange, I see you as admin .. please check it again. Thanks
Its take little time, is that your site vidigalwines.com ?
Done. You should the login on Gmail. Tks
Thanks for your reply, i am sorry to say still haven’t received any user login email , Regards
Hi, i can see your theme also using js library owl.carousel.js which might be the issue make conflict, although i can’t see any js error on your page, can you please deactivate other slider plugin or if possible please deactivate loading owl.carousel from your theme, if you can’t do your self can you please send me your theme zip file so i can the issue. Best Regards
Here is created demo slider http://www.vidigalwines.com/portal/?page_id=1523&preview=true which is working fine on mouse drag but not auto sliding, please note your theme also loading same js library owl.carousel .js you will need to stop loading this one, Regards
Thanks. Theme sent.